Our business is Remote Administration

At DBAppraise our business is Remote Database Administration

DBAppraise is focused on being the world's best Progress OpenEdge Remote Database Administration Service

Our business is Remote Database Administration

At DBAppraise, we know that in-house Progress OpenEdge database administration is an on-going battle.

Hiring, training, and retaining a database administrator (DBA) is a time-consuming and expensive process.

An in-house DBA often has to manage the day-to-day system, leaving little time for tackling more strategic IT initiatives. With holiday, vacation, and work schedules (as well as sick time), a staff DBA—or even a team of DBAs—cannot monitor and provide 24x7x365 support for a system. As a result, your mission-critical data could be at risk.

DBAppraise solves all of these issues by:

Remotely monitoring your system

By harnessing the power of the Internet, DBAppraise is able to bring its team of world-class database administrators to you. Through our remote database administration service, you are able to cuts costs and greatly improve service levels.

Using a web browser, we can remotely monitor and tune your Progress OpenEdge database environment, rapidly respond to down database situations, ensure your backup and recovery capabilities, prevent database outages, and work directly with your staff and vendors to solve database issues.

DBAppraise features a full line of world-class database monitoring and analysis tools and a state-of-the-art database operations portal.

For a list of DBAppraise remote monitoring capabilities, click here.

Saving you money

For a fraction of the cost of doing it internally, the DBAppraise Remote Database Administration service can do the "heavy lifting," freeing your staff to work on other critical tasks (and preventing employee burnout). DBAppraise's world-class team of Progress OpenEdge database administration experts augment your IT staff by:

  • Monitoring and tuning your production environment
  • Enhancing your environment's reliability
  • Ensuring backup and recovery
  • Troubleshooting and tuning your system in real-time
  • Ensuring rapid response in the event of an impaired or down database situation

Addressing potential issues before they happen

DBAppraise Remote Database Administration service is proactive, not reactive. With our "best of breed" tools and experience, we detect and address potential problems, so we can predict imminent failures and send alerts in the event of a database error or warning. The DBAppraise problem tracking system immediately broadcasts an alert to your DBAppraise Remote DBA team, which in turn, quickly resolves the condition.

Focusing only on database administration

At DBAppraise, Remote Database Administration is our only business. We are committed to being the world's best Progress OpenEdge Remote Database Administration Service. We constantly investigate ways to improve our remote administration service offering. We invest in our infrastructure to ensure that we utilize the best monitoring, alerting, tracking, and quality control systems available.

Using the best analytical and monitoring tools

The "Best of Breed" DBAppraise suite of tools allows continuous monitoring of all the vital components of your database and applications. Coupled with our extensive real-world experience, these tools help us to detect and correct potential problem areas and ensure we keep your Progress OpenEdge databases running at their best.

Providing high-quality service

DBAppraise is committed to quality. We take the responsibility of caring for your databases very seriously. We constantly request customer feedback on the services we provide and how we can improve.

Ensuring best practices are followed

DBAppraise has made a substantial investment in our internal tools, including our Best Practices software. As a standard part of our Remote Database Administration service, we evaluate your database environment with this software to help insure all databases under our care meet and exceed best practices for managing Progress OpenEdge databases.

Offering various levels of service so that we can meet your specific needs

DBAppraise offers a variety of Progress OpenEdge Remote Database Administration services to meet your specific needs. Once you select an appropriate service, our team works with you to determine the protocol and rules of engagement for monitoring and maintaining your databases. We then provide software agents that run on the target servers to proactively monitor your databases 24x7x365, for proper performance and proactive maintenance. This monitoring includes storage management, backup and recovery, change control, and data management issues.

Working at your site-as needed

As an available option of our Progress OpenEdge Remote Database Administration service, we offer periodic on-site visits. At your request, we will visit your site and work directly with your staff.

Partnering with your business

Remote Database Administration is more than a service—it is a partnership. DBAppraise is committed to providing the highest level of customer satisfaction. By using our Remote DBA services, you will gain access to the world's finest, seasoned Progress OpenEdge Database Administrators, who will work as an extension of your team, provide 24x7x365 support work on-site if needed, and even follow up with your IT vendors. Consequently, DBAppraise offers unparalleled database services, reliability, and accountability, while reducing your costs, optimizing your IT environment, and allowing you to focus on your business's core competencies.

To learn more about how we partner with our clients, contact us.